FAQ Centre

Frequently Asked Questions about our solutions

Incomlend is an invoice financing platform. We improve the cash flow for sellers and the supply chain for buyers. In a nutshell, we settle invoices for cross-border transactions upon shipment, which the importer will repay to us following the invoice maturity terms, with an interest fee.

We offer invoice financing for goods transactions happening within specific geographies and for goods that don’t belong to the non-dangerous goods category. Besides, only cross-border trades are eligible for invoice financing and the buyer/seller needs to have a trade history of a minimum of one year.

If you are eligible to apply, simply open an account on our website, and our team members will contact you for the next steps.

No, the application process is free of charge. Once your application has been approved and you are onboarded as a client, you'll be requested to pay our platform fees.

The buyer will pay Incomlend according to the invoice maturity terms, while our funding tenure can be extended up to 120 days. The interest rate is calculated according to the risk we undertake and connected to the buyers profile.

We strive to keep the entire process secure, insured and hassle-free for our customers. We will take care of the due diligence and KYC procedures to verify your documents and get your started.

At one point of the onboarding, we will require the relevant KYC documents like POA and POI, company documents on the exporter and importer side and past trade history documents which prove an existing trade relationship between the seller and the buyer.

The funds release will depend on the documents submission speed. The faster we have collected and verified the documents, the faster the application will be approved and funds will get released. From the submission of all documents needed, funds can be released within 2 weeks.

We only finance invoices in USD and EUR.

Our process follows a non-recourse policy, that means we do not go after the buyer/seller if anything goes wrong. The funds release can be much faster than a bank, and it will not appear in your company balance sheet as it is not a loan.